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Description
Shipping and Returns
Terms of service
1. Upload Your Pet's Photo
Select the frame size and color, upload a photo of your pet, and complete your application.
2. Review the Sketch
We will send you a sketch via email from KissPaw. Once you've reviewed and approved it, we will proceed with the shipping arrangements.
3. Receive Your Artwork
Once your artwork arrives, display it in your favorite spot!
Our Workflow
1. We will review your order. If the provided photos are at unclear angles or difficult to see, our staff will reach out to you via email.
2. Our team is dedicated to capturing your pet as perfectly as possible. The process takes approximately 2-7 business days. Once completed, we will send the artwork to you for your approval.
3. After receiving your approval, we proceed with printing. We use a specialized printing machine for oil paintings and the highest quality industry-standard inks. Once printed, our staff performs a double-check to ensure quality.
4. We carefully package your product and ship it to you. We hope you look forward to receiving it!
説明
説明
Shipping and Returns
Shipping and Returns
1. Upload Your Pet's Photo
Select the frame size and color, upload a photo of your pet, and complete your application.
2. Review the Sketch
We will send you a sketch via email from KissPaw. Once you've reviewed and approved it, we will proceed with the shipping arrangements.
3. Receive Your Artwork
Once your artwork arrives, display it in your favorite spot!
Our Workflow
1. We will review your order. If the provided photos are at unclear angles or difficult to see, our staff will reach out to you via email.
2. Our team is dedicated to capturing your pet as perfectly as possible. The process takes approximately 2-7 business days. Once completed, we will send the artwork to you for your approval.
3. After receiving your approval, we proceed with printing. We use a specialized printing machine for oil paintings and the highest quality industry-standard inks. Once printed, our staff performs a double-check to ensure quality.
4. We carefully package your product and ship it to you. We hope you look forward to receiving it!
Terms of service
Terms of service
Photo Guide
Follow the tips below when taking your pet's photo! If you aren't able to follow these steps exactly, don't worry! We have a dedicated team who check all orders and photos as they come in.
If your photo doesn't meet our criteria, we'll let you know within 1 hour of receiving your order, and help you choose a more suitable one!
• Close up photos work best!
• Take your photo at eye level with your pet.
• Take your photo in natural daylight and don't use flash.
• Try to get your pet to sit or stay still - make sure there's no blur.
• Make sure long floppy ears are in the photo and are not out of frame.
No photo right now?No problem!
We'll send you an upload link to send us the photo(s) when you're ready. Or you can upload now.
How it works
Choose a size, frame and background option, and upload a photo of your fur baby. Then, place your order.
In 1-2 days we'll send you a proof of your pet art. Request edits or approve it for printing and shipping. 100% satisfaction guarantee!
Unwrap your pet portrait, cry some happy tears, do a happy dance and remember those happy memories forever.
Why 600,000+ Pet Parents Choose Kiss & Paw
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Another awesome portrait from you! I got this to give as gift to my best friend as a thank you for dog sitting, she's going to love it!
Hayley
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It was beyond amazing! So beautiful and I love the detail. Will be ordering again from this shop! Great gift idea.
Maria
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We lost our dog a week after this photo. It's truly a huge comfort. Thank you for your talent and great service.
Annabel
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Your empathy shined in your communication. Saying goodbye to our girl will be heart wrenching but this portrait will bring us comfort forever.
Heather
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Over 34,000 5-Star Reviews!
“You captured my pet's personality perfectly! You included all of his finer details, and my wife was crying happy tears for hours. Thank you!"
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Why choose us?
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Unlimited Revisions
Over 50,000 verified reviews from pet parents. Over 600,000 orders shipped since 2019. Over $250,000 raised for animal charities!
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Worldwide Delivery
We ship globally with fully tracked shipping methods.
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Top Pup-stomer Support
Our customer support team work 24/7 via email. We're very quick to help, and we love to hear about your pets!
Frequently Asked Questions
Can I print more than one pet on one product?
We offer modern pet portraits for up to 4 pets in one print. We plan on expanding to offer up to 6 pets in future.
To find the right portrait for your fur family, click the main menu and find multiple pets.
Can I see the pet portrait before printing?
Yes, Kiss and Paw offer free previews and unlimited edits on all orders. You usually see a proof of your pet art 1-2 days after placing your order. Request any edits or approve for printing and shipping.
Is my pet photo good enough to use?
We check all pet photos as we receive new orders. If there's an issue we'll contact you via email to request more photos of your fur baby.
The best photos are taken in natural daylight (no flash), and at eye-level with your pet.
What if I don't like my pet portrait?
If you don't like your custom artwork we will edit it as per your requests. We print once you tell us you're happy.
Collapsible rowDo you ship worldwide?
Yes we have shipped over 600,000 pet portraits around the world, and we always use fully tracked shipping.
Can you feature my pet on your website?
This is a popular question! If you tag us on Instagram using @kisspaw_official we will do our best to make your pet our next superstar.
Do you just design dog portraits?
Not at all. We design portraits for pets of all shapes and sizes. Cats, horses, rabbits and anything in between. All animals are welcome!